Pledge
Pledge:
Before buying the product, we will made based on customer comments and requests, comprehensive analysis, recommend to customers the actual needs of the most suitable product, and let customers know the performance characteristics of the selected products.
Product purchases, we are committed to our customers clearly know the completion of the product. Terms of the contract in strict accordance with the relevant provisions of the production, delivery, to ensure that products are intact, and within the prescribed time to the location of customer requirements.
Product warranty period, in the normal storage, maintenance, use conditions, if quality problems, is responsible for free repair or replacement, and provide the maintenance knowledge; as a result of improper use or damage caused by the work product not normal, the company paid for product repair services. Is not the product warranty period, will also be paid to provide maintenance services.
The company promises:
• We highly value your feedback on the quality of information, all of the quality of feedback will give a reply;
• According to the contract for the sale of the equipment required for installation, commissioning and training of technical personnel buyers.
• During the warranty period, in addition to human damage and force majeure, the device itself a quality problem, commitment service.
• I provide a long-term technical support, warranty service outside the home if you need the seller, only charge cost (in China).
• Our company has adequate supply of wearing parts, the buyer if the request to order spare parts, our company can provide timely.
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When you purchase from the date of the first device, you enter the company's dynamic customer management system. We each piece of equipment you have established the identity file, you begin to enjoy that we provide from the installation, commissioning, maintenance, maintenance, warranty and a series of professional services.
Installation Services: Provides comprehensive construction plan, a professional construction team to ensure timely and accurate equipment installation work completed.
Warranty: sold by the company on each piece of equipment all bear the warranty services, see the product manual for details.
Maintenance Services: Good equipment maintenance can make you more effective, long-term use of equipment. We recommend that you add products, contract maintenance program, so that you can no longer worked hard for the device, we will formulate the appropriate use of your maintenance program, a way to take initiative to come regularly to provide you with the filter cleaning, consumables replacement, circuit repair and a series of equipment maintenance work.
User training: the customer of equipment operation and routine maintenance training.